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Why Compassion Is a Better Managerial Tactic than Toughness

Why Compassion Is a Better Managerial Tactic than Toughness

Stanford University neurosurgeon Dr. James Doty tells the story of performing surgery on a little boy’s brain tumor. In the middle of the procedure, the resident who is assisting him gets distracted and accidentally pierces a vein. With blood shedding everywhere, Doty is no longer able to see the delicate brain area he is working on. The boy’s life […]

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