Job Responsibilities:

• Collect commercial and client survey data from various sources such as GAN, Quickwin, Cognos files, Salesforce, etc.
• Transform and structure this data using Amadea and datasets in Power BI.
• Analyze data and make it available to:
  • Colleagues within the organization
  • Management (e.g., market shares, NPS (Net Promoter Score) trends in Power BI)
  • Sales teams (e.g., tracking commercial actions and KPIs of sales teams via reports in Power BI)
  • Brokers (providing files via the portal in Salesforce)
  • Third parties (automatic FTP and availability on SharePoint)
• In some cases, provide data through simulation tools in Excel (e.g., custom mix, periodic savings).
• Participate in projects to develop NPS measurements throughout the customer journey.

Required Knowledge:

• Amadea: Advanced proficiency
• Excel (VBA): Advanced proficiency
• Power BI: Intermediate proficiency
• Salesforce: Beginner proficiency

Languages:

Dutch or French

Level: Native or bilingual proficiency

English

Level: Professional working proficiency

Important note:

Thank you for considering the following before applying:

• Only the applications that meet our client's predefined criteria (skills, work experience, language skills) in this job post will be considered. If the above is not respected, we reserve the right to reject the application.
• For security reasons, the provided name on the CV should be the same as the one on the official identification document.
• By applying you confirm that you can provide us with two verifiable references.