Job Summary:

Product intern – data products

Location: London

Division: Data Products

Contract Terms: 12month Fixed Term Contract (Paid Internship)

THE TEAM

Ticketmaster’s Enterprise Data Product team sits at the heart of our Enterprise line of business and it aims to empower Ticketmaster’s B2B clients to run their business, sell more tickets and generate incremental revenue with the right data, through the most appropriate tools, at the right time, ensuring accuracy and consistency.

THE JOB

We are currently looking for an enthusiastic Product Management Intern to join our Enterprise Data Product team, which is part of Ticketmaster’s Enterprise line of business. As Product Intern, in our team you will assist in building products from existing ideas, and help to develop new ideas based on industry best practices and your collaboration with our market representatives and clients.

In this role, you will be able to develop general understanding of live events and ticketing and the competitive landscape, as well as being exposed to the definition of valuable, usable and feasible Reporting and Insights products and solutions that allow Ticketmaster B2B clients (promoters, venues, sports clubs, artists…) to harness the power of their own data to fuel their own business and ensure their efficiency and effectiveness.

You will be mentored by seasoned Product Managers and can expect to gain on the job experience in many aspects of Product Management. You will be expected to have an appetite to focus on our users, markets and data to understand their problems and find innovative solutions to deliver on the needs of our clients.

The ideal candidate is both analytical and creative and is curious about large scale, data-driven applications using the latest technology. 

This is a full-time paid internship that will be recruited on a 12 months fixed term contract commencing in Sept 2024.

WHAT YOU WILL BE DOING

• Analyse market requirements for current and future products by conducting market research and analysing data and reporting needs
• Define product specifications using clear and consistent user stories with any acceptance criteria or supporting documentation supplied.
• Collaborate with creative and engineering teams during the development cycle to ensure the product meets customer requirements.
• Analyse and report on the performance of features in production, reflecting on successes and identifying areas for continuous improvement.
• Assist Product Managers with profitability analysis and business cases
• Conduct competitive benchmarking

YOU

• Excellent interpersonal skills.
• Ability to work in a fast-paced environment with tight deadlines.
• Results orientated and delivery focussed.
• Strong attention to detail.
• Excellent presentation, written and oral skills.
• Flexible approach to working hours.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-Hybrid