GoodData’s Professional Services team works with our customers to build BI solutions using the GoodData platform; and build and customize analytical / reporting products to implement into clients' internal systems. Our team is obsessed with guiding our customers to achieve value with our products in the shortest time possible. We play a critical role in managing the technical ins and outs of the implementation, as well as helping our customers realize the powerful business uses of our tools.

As a team, our leadership philosophy is to give team members autonomy in delivering high-quality work to our customers, while providing guidance and support where needed. Team members are expected to be passionate about expanding their expertise with technology, and continually growing their knowledge of the GoodData platform and related technologies. Additionally, team members will have the opportunity to gain experience working with international teams and customers. To help passionate professionals accelerate the growth of their skills and careers, our team fosters a culture of mentorship and training. 

As a key member of our implementation team, you will be the person who guides our customers through their custom solution development and leads GoodData's technical resources. You will work directly with customers to understand the requirements and translate them into logical data models, ETL designs, dashboards, and general consulting with the customers.

Your job will be to

• Lead implementation projects for BI solutions and analytic applications, overseeing the technical aspects of solution design, and manage and coordinate the GoodData team members across consulting, product, sales, support, and training.

• Interface directly with customers during project implementations, develop a trusted advisor relationship with them, and primarily communicate with customers from the US market.

• Possess a comprehensive understanding of GoodData products and services.

• Contribute to the development of the GoodData Consulting team by mentoring other colleagues, extending our knowledge base, and improving the GoodData implementation methodologies.

About you

• Proven experience designing and building scalable BI solutions.

• Strong technical skills with the ability to rapidly learn technical skills relevant to GoodData implementations.

• BI consulting experience, ability to set and manage customer expectations, and to negotiate appropriate resolutions to issues. Self-directed with the ability to work simultaneous engagements.

• Experience with relational/dimensional data modeling.

• Very good knowledge of SQL, and ability to design data pipelines (ETL processes).

• Fluent in written and spoken English.

It is nice to have

• Knowledge of scripting languages (Ruby, Python, or other).

• Knowledge of Web Services, REST.

• Experience with columnar databases.

• Project Management skills.

About GoodData

GoodData powers modern BI for the modern data stack.

GoodData is a cloud-based analytics platform. Employees, customers, and business partners will understand the data in the same way thanks to GoodData’s robust end-to-end pipeline; self-service analytics; low-code/no-code interfaces; embeddable data visualization; application integration; and more.

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